This section is for Medway Council tenants. We're a social housing landlord, providing advice and information to our tenants for council housing. What you will find Here you'll find everything you need to know about: having a tenancy with us paying your rent tenancy support services community outreach. Pay your council rentFind your housing officerAbout homes for independent livingAbout home repairs Our new tenancy agreements and tenant's handbook We have updated our tenancy agreement and our handbook. Download our new agreements and handbook Your home and tenancy Paying your rent Home improvements Housing complaints Rent arrears and debts Leaseholder services Right to buy About council tenancies Tenant rights and responsibilities Tenancies and tenancy agreements Tenancy transfer and mutual exchange Starting a new tenancy Tenant services Find a housing officer Leaseholder services Council tenant anti-social behaviour Rent a garage Keeping a pet Repairs and improvement services Home repairs Handyman service Keeping your home safe Adapting your home Gas servicing in council homes If there's a fire in your block Preventing fires in your home Fire safety tips About the Stock Condition Surveying (SCS) programme Estate services Estate wardens Estate inspection timetable Estate inspection reports Homes for Independent Living About the independent living scheme Independent living accommodation types Independent living scheme locations Independent living support officer responsibilities Independent living resident responsibilities Help and support Care services in Medway Adult social care support Support for young people Cost of living: Help for households Family and carer support Get involved Have your say in housing services Housing services events Make a comment, compliment or complaint Housing performance measures Tenant satisfaction measures Contact us Duty line phone: 01634 333 344 (Monday and Tuesday, 9am to 4pm, and Wednesday to Friday, 9.30am to 4pm) Tenancy team email: housingtenancyteam@medway.gov.uk Income team email: housingincometeam@medway.gov.uk Repairs team phone: 01634 333 601 or free phone 0800 073 0073 Housing repairs email: housingrepairs@medway.gov.uk. Find out more about the roles and responsibilities of the Housing Senior Management Team. Related pages Housing policies Homes for Independent Living downloads Leaseholder policies Repairs policies Tenancy policies Rents policies Housing service standard Home contents insurance Housing property policies Information for leaseholders Annual housing service report 2022 to 2023
Our new tenancy agreements and tenant's handbook We have updated our tenancy agreement and our handbook. Download our new agreements and handbook
