Terms and conditions

Terms and conditions for the Medway Youth Pass:

  •  Half fare means not more than half the normal single fare for the ticket you are buying on bus (i.e. fares are rounded down to the nearest penny)
  • A discounted weekly ticket option is available from Arriva using their M Ticket app. Details above
  • The pass is only valid for journeys at times when the passholder would normally be charged an adult fare
  • The offer of this concession does not guarantee the availability of any bus service
  • Passes must be shown to the bus driver every time travel is made at the reduced fare
  • This pass does not allow further discount on Medway Council’s 16 plus travel tickets, MY Bus Service or tickets that have a discount already applied
  • Passes can be withdrawn and bus travel denied at any time in the event of unsafe or inappropriate behaviour on the bus or for misuse of the pass
  • Each bus company’s rules and regulations apply when travel is made with the pass
  • The bus driver, ticket inspector, school, college or Medway Council representatives can ask you about the journey being made to ensure that the pass is being used correctly
  • Medway Council will not be responsible for any losses or damage suffered when travel is made with the pass
  • You must inform the Bus Pass Administration Team at buspasses@medway.gov.uk if any of your circumstances change, especially your home address to enable future renewals/replacement passes to be processed.