Report adult abuse
If someone is in immediate danger, contact the emergency services on 999. If someone is not in immediate danger but you need help fast, contact the police on 101.
Report an abuse concern
To report an abuse concern, you can either phone us or complete our online form. When you report abuse or neglect by phone, you'll speak to a social care professional.
You can phone us on:
- 01634 334 466: daytime hours (Monday to Thursday 8.30am to 5pm and Friday 8.30am to 4.45pm)
- 03000 419 191: emergency out of hours.
Professionals should complete the online concern form.
Report an adult safeguarding concern
Make a complaint
If you have a complaint about the adult social care service or the quality of a service we have provided, follow the adult social care complaints process.
People in Position of Trust (PiPOT) guidance
From 1 September 2020, Kent County Council Adult Social Care and Medway
Instead, all Kent and Medway Safeguarding Adults Board (KMSAB)
To support this change, KMSAB