Stop smoking chatbot survey
We wanted to get your feedback on what we should call our new stop smoking artificial intelligence (AI) powered
The chatbot, available through WhatsApp, will help residents in Medway stop smoking. It will offer tailored, proactive
We suggested 4 possible names for you to choose from. To thank you for completing the survey we also
The survey closed on Monday 2 December 2024.
I really enjoy helping people and it’s great to see people doing well with their quit smoking plan – you can see in their faces that it’s given them a whole new lease of life!
- George, Programme Manager
There is plenty of free support and advice in Medway to help you stop smoking for good
Smoking is the leading preventable cause of premature death, causing almost 75,000 deaths a year.
But it is never too late to quit. Stopping smoking brings immediate benefits to health, including for people with an existing smoking-related disease.
The average smoker can save £5.21 a day, £36.47 a week, £156.30 a month and £1,875.60 a year by stopping smoking.
Explore the options below and start your smoke-free journey today!
Tailored, personal support
Our friendly team of trained advisers offer:
- weekly one-to-one support to strengthen your motivation and help you stay on track (phone or face-to-face)
- access to nicotine replacement therapy including skin patches, gum, inhalators, lozenges and mouth spray
- access to smoking cessation medication
- a free vape starter kit including 10 liquids, worth £45.99 (only available to residents aged 18 and over).
To claim your free vape starter kit as part of your quit attempt, please get in touch with the Medway Stop Smoking Service.
For more information on how vaping can support a quit attempt, visit the NHS website.
Face-to-face appointments are available at our 3 stop smoking centres across Medway:
- Stop Smoking Advice Centre, Chatham
- Balmoral Gardens Healthy Living Centre, Gillingham
- Strood Community Hall, Strood.
Get in touch
To meet with one of our friendly trained advisers please sign up using the options below:
- text 'QUIT' to 81025 from your mobile phone
- phone: 01634 334 800 or 0800 234 6805, during office hours
- email: medwaystopsmokingservice@nhs.net.
Read our privacy policy for details of how any personal data you give us is used and kept safe.
Online support
If you’d like to access your stop smoking support online, you can sign up to our text to quit messaging service.
This is a text only service where you can get support, tips and vouchers for prescriptions to your phone.
We are not able to offer vapes or smoking cessation medication though our text-to-quit service.
Terms and conditions
A free vape starter kit is only available to adults aged 18 and over who have signed up to the 8 week Medway Stop Smoking Programme.
Vapes are redeemable using an online voucher, no vapes are kept at the Stop Smoking Advice Centre.
Our stop smoking centres
Stop Smoking Advice Centre, Chatham
- Address: 2 to 2a Railway Street, Chatham, ME4 4JL
- Opening hours: Monday to Friday, 9.30am to 4.30pm, and Saturday, 9.30am to 12.30pm.
- Christmas opening hours: Closed Tuesday 24 December 2024 to Wednesday 1 January 2025. Back open normal hours on Thursday 2 January 2025.
Balmoral Gardens Healthy Living Centre, Gillingham
- Address: Balmoral Gardens Healthy Living Centre, Balmoral Gardens, Gillingham, ME7 4PN
- Opening hours: Wednesdays, 5.30pm to 6.30pm.
Strood Community Hall, Strood
- Address: Strood Community Hall, 32 Bryant Road, Strood, ME2 3EP
- Opening hours: Mondays, 5.30pm to 6.30pm.
Stop smoking service at select pharmacies
You can also access the stop
- Delmergate Pharmacy, Shirley Av, Chatham, ME5 9UR
- Paydens, Delce Road, Rochester, ME1 2DT
- J Spensley (Paydens,) 1 Twydall Green, Gillingham, ME8 6JY
- Fenns Chemist, Parkwood, Rainham, ME8 9PW
- Sturdee Avenue Pharmacy, Gillingham, ME7 2HN
- Hoo Pharmacy, 5 Main Road, Hoo, ME3 9DT
- Bryant Road Pharmacy, Strood, ME2 3EP.