You can report issues with damaged street furniture, lighting and bus shelters. You can also request a new bus stop, change in road signage or new crash barrier.

Make a report or request

Road marking requests

We receive many requests for yellow lines and each site is assessed, with priority being given to schemes with a history of injury related accidents. Your request will be retained on file and included within a future traffic regulation order for safety schemes.

Permanent signs

When a request is received to erect signs to provide directions, we will carry out a survey, identify possible locations for the signs, design them and provide the applicant with a quotation.

If agreed, the signs are made and erected and the invoice is then sent to the applicant.

A sign is not an advertisement but a means of giving a direction of travel. For example, we would not erect a sign directing people to one particular supermarket store, but would provide a sign denoting 'superstore'.

Temporary signs

When someone requests permission to erect temporary signs, our Traffic Management Unit will check the locations suggested before making a decision.

Bollards and barriers

Local demand for bollards far outweighs the money available, so only a limited number of street furniture schemes are approved each year on a strict priority basis. We will assess the site and give a rating to determine its position in the priority list. Your request will remain on file.


Subways are cleaned once a month and any irregularities, such as lights not working, are reported back to the Structural Engineer or Street Lighting Engineer for rectification.