Report a pothole

All roads designated 'highway' within Medway are on a continuous rolling programme of safety inspections. The frequency of these inspections are determined according to a hierarchy, based on the Well Maintained Highways Code of Practice issued by the Department of Transport.

Inspections are carried out by qualified Highway Inspectors and during these inspections, any necessary works are ordered with an appropriate priority for repair - or alternatively they are passed onto the relevant officer to action.

The responsive maintenance team responds to enquiries from members of the public concerning possible defects on roads. Each report will be investigated with a site visit and any repairs deemed necessary will be placed on order with our term contractor.

You can use this form to report a pothole and poor road surfaces:

Report a pothole