Consumer advice

Get free, confidential advice on consumer issues on the Citizens Advice website or call their helpline on 03454 040 506.

Consumer complaints

You can send a complaint by emailing consumer.protection@medway.gov.uk  if you are concerned that a shop:

  • is selling out of date food or drink
  • is not selling the full weight of a product as advertised on the package
  • has sold you a product  that does not meet current safety regulations