Make an information request

We publish lots of information on our website.

Before you make a request, please check existing information.

Information we cannot release

Sometimes we may have to withhold information.

The Freedom of Information Act has some exemptions, which fall into 2 categories 'absolute' or 'qualified'.

If information falls into the 'absolute' category we do not have to release it.

If information falls into the 'qualified' category it means we must decide whether it is in the public interest to release or withhold the information.

We may withhold information if:

  • we plan to publish the information in the future
  • the law says we must not release it
  • it would breach confidentiality or the Data Protection Act
  • it would harm law enforcement and investigations, health and safety, or national security.

If we decide to withhold information you have requested, we will tell you why and explain your rights to a review.

Find out about exemptions in detail on the Ministry of Justice website

Request information

You must make an information request in writing. You can use our online form to do this.

To complete the form you'll need the following information:

  • your name and contact details
  • your address.

If you're requesting information held about you or someone else, you'll also need:

  • date of birth (yours and the person the information is about)
  • proof of identification (ID)
  • proof of address
  • proof of consent (if you're requesting information about another person).

You may need to provide more information depending on your request. 

Please provide us with enough information for us to identify what is being asked for.

Make an information request

You can also make a Freedom of Information (FOI) request by writing to: Information Governance Team, Legal Services, Medway Council, Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR.