Get a replacement permit if yours is lost or stolen

If your permit is lost or stolen, you must report this to us by emailing parkingenquiries@medway.gov.uk.

Lost permit

If your permit is lost, you'll need to email us with:

  • proof of employment
  • a copy of your car insurance showing your name and address or your vehicle registration document (VC5).

Stolen permit

If your permit has been stolen, it will help your request for a replacement if you provide a crime reference number, which we can check with the police.

Payment

We charge a £20 administration fee to replace a permit.

Once you have emailed us about your lost or stolen permit, you will need to pay the fee by phoning us on 01634 332 266.