Carer parking permit terms and conditions

You can apply for a carer parking permit if you are a professional who needs to park within Medway’s controlled parking zones (CPZs) to carry out your day-to-day work.

How to use your permit

You can use your permit for a maximum of 2 hours in any resident parking bay within Medway’s controlled parking zones.

We'll issue the permit with a parking clock, which must be set at the time you arrive and displayed with the permit.

The permit does not allow the holder to park in any parking place. For example, you cannot use it to park:

  • on single or double yellow lines within controlled parking zones
  • in car parks
  • at your registered workplace.

A carer permit is valid for a year.

Apply for a carer permit

Find out how to apply for a carer parking permit.

Permit renewals

Find out how to renew your carer parking permit

Lost or stolen permits

Find out how to get a replacement carer parking permit.


We do not issue refunds for carer permits. 

Find out how to change details on a carer permit.


We'll issue the permit subject to the provisions and conditions of the Medway Council Consolidated Orders 2016.

The permit is not transferable, and you must return it to Medway Council if the:

  • holder no longer owns or drives the vehicle we issued the permit for
  • holder no longer works in the area or the same job
  • permit becomes illegible, mutilated, or defaced.

The permit does not guarantee a parking space or give special parking rights.

The permit is only valid if displayed clearly on the front windscreen of the registered vehicle.

The vehicle the permit is registered for must be road worthy.

We'll issue a penalty charge notice (PCN) if a permit is not clearly displayed, and we cannot confirm it’s valid.


We will cancel your permit if:

  • the information provided at the time of application is proved to be false
  • the permit is being misused.

If any vehicle is seen to be displaying a cancelled permit, a Civil Enforcement Officer will issue a penalty charge notice (parking fine), as the permit will be deemed to be invalid.

You must return your permit if asked to do so by a Council Officer or authorised agent.

False information

If it's proved that you have given false information, you may be prosecuted and could face a fine of up to £2,500.

If it's proved that you have faked a parking permit, you could face a maximum fine of £5,000 in a magistrates court or an unlimited fine and 2 years imprisonment in the Crown Court.

How we use your personal information

GDPR law is designed to ensure you have a better understanding of:

  • what data we process
  • how we got it
  • what we do with it
  • who we share it with 
  • your rights regarding your data.

Read our privacy notice.

Sharing of information

Information given as part of this application may be shared with other agencies and organisations such as the Department for Work and Pensions. This is to satisfy the council that you are eligible for a permit or to detect fraud.

We take fraud and the misuse of a parking permit seriously and may carry out checks on the information you give us.

You must return the permit if we or our authorised agents ask you to do so.