Welcome from Jackie Brown, Assistant Director Adult Care Services 

Thank you for your interest in joining Medway Council.

We have a clear vision. We will support the people of Medway to:

  • live full, active lives
  • live independently for as long as possible
  • play a full part in their local communities.

This vision is supported by 4 principles: prevention, early intervention and recovery, enablement and safeguarding:


We will focus shared learning and build on evidence-based interventions that can help to prevent avoidable demand on statutory health and care services.

Early intervention and recovery

We will proactively work with individuals, families, and other agencies to help people who have experienced ill-health or crisis to recover as quickly as possible, reducing their ongoing needs and helping them return home.


We will work on the assumption that people want to be enabled and supported to live independently at home and access employment when possible. We want to make sure that residential care is only used when there is no alternative.


We will place the right of all adults to live their lives free from harm, abuse, and neglect at the heart of everything we do.

This is an exciting time for the service as we continue our journey to embed strengths-based practice, to promote the independence of the citizens of Medway.

Our locality-based teams give our staff the opportunity to develop a knowledge of local communities and our partner services within them, such as:

  • GPs
  • community nurses
  • voluntary and community sector.

Using the '3 Conversations' approach we support people to remain independent in their own communities for as long as possible.

Mobile working and user-friendly recording systems allow our staff to spend more time doing what is important.

The Medway Towns is fast becoming a popular place to relocate in the south east of England. Find out what the Telegraph said about the benefits of living in Medway as an affordable alternative to London.

The Medway area is one of historic importance with an exciting regeneration vision for the area, find out more on the Kent Online website.

I look forward to meeting you on your induction.

Jackie Brown
Assistant Director Adult Care Services 

Our service

Adult Social Care is organised into:

  • 3 generic locality teams
  • Occupational Therapy Team
  • Approved Mental Health Professionals Team
  • Hospital Discharge Team
  • Deprivation of Liberty Team
  • Deaf Services
  • Visual Impairment Team
  • Community Support Outreach Team
  • Shared Lives
  • Quality Assurance Team
  • Financial Assessment Team
  • Client Financial Affairs Team
  • Medway Self Directed Support and Community Short Breaks Team
  • Transitions and Review Team
  • Birling Avenue Overnight Respite
  • Flight Supported Living accommodation.

Our teams are made up of qualified and non-qualified staff: social workers, occupational therapists, and nurse practitioners, all working together as integrated practitioners and supported by assistant integrated practitioners (skilled social care staff who do not hold a professional qualification).

All our teams work closely with our colleagues in health, children services, the voluntary sector and other adult services to make sure that people who need support and their families achieve their agreed outcomes.