Safeguarding and quality assurance service

This service is responsible for embedding a Quality Assurance Framework. The framework is focussed on the lived experience of the child, young person and family based on an assessment of need and risk. All children, young people and families receive focused, purposeful and evidence-based interventions for which this service has a quality assurance function. This service also sits alongside the Medway Safeguarding Children Partnership (MSCP).

We are also responsible for the quality assurance and audit of social work practice, as a critical friend, to help with improvements in practice and service delivery. This function is largely carried out by the Quality Assurance Team.

Medway has a principal social worker and four advanced practitioners. They take the professional lead across children’s services, supporting and advising on the quality of practice.

The Local Authority Designated Officer (LADO) team

The LADO team oversee and co-ordinate the management of allegations made against professionals who work with children.  LADO is a small team consisting of two LADOs and a senior LADO. They are responsible for all allegation management, offering advice and guidance to all Medway organisations that provide a service to children, including the voluntary sector.  This team also provides an education safeguarding officer role and function for Children’s Services.

The Independent Reviewing Officer (IRO) team

The IRO team consists of one manager and 8.2 full time equivalent IROs. Their statutory duties include chairing the child’s review and monitoring the child’s case on an ongoing basis. They offer independent scrutiny for our children in care. They are passionate about the participation and engagement of children and young people in their work.

Child Protection (CP) Conferencing Chair team

Our CP Conferencing Chair team consists of one manager and seven full-time equivalent CP chairs.

They are responsible for:

  • facilitating CP conferences
  • working with families to develop and review CP plan
  • providing independent oversight

They are passionate about working with families to bring about change for children, young people and families.

The Subject Access Request (SAR) team

The SAR team consists of two social workers. They carefully manage all children’s services SARs-holding expertise under the Data Protection Act 1998.