View our leaseholder policies and their Diversity Impact Assessments (DIA) Section 20 Consultation PolicyFile type: PDFSize: 356.57 KBDownload Section 20 Consultation Policy Section 20 Consultation Policy DIAFile type: PDFSize: 251.22 KBDownload Section 20 Consultation Policy DIA Service charge loans policyFile type: PDFSize: 364.1 KBDownload Service charge loans policy Service charge loans policy DIAFile type: PDFSize: 224.45 KBDownload Service charge loans policy DIA Service charge arrears policyFile type: PDFSize: 340.25 KBDownload Service charge arrears policy Service charge arrears policy DIAFile type: PDFSize: 210.24 KBDownload Service charge arrears policy DIA Service charge calculation policyFile type: PDFSize: 340.25 KBDownload Service charge calculation policy Service charge calculation policy DIAFile type: PDFSize: 210.76 KBDownload Service charge calculation policy DIA