Last updated: 21 June 2021
This page includes sample text and links for yellow banners on medway.gov.uk.
Title: Our parking fine payment and bulky waste booking forms are down for essential maintenance
Content: We expect them to be available again from 5pm, Sunday 7 February 2021.
New guidelines
Title: Coronavirus (COVID-19)
Content: New rules came in on 17 May.
Link URL: https://www.medway.gov.uk/coronavirus
Link text: View latest updates
New tier
Title: Coronavirus (COVID-19): Medway is at medium risk level
Content: Play your part to protect Medway. Check the latest on local guidelines and services.
Link URL: https://www.medway.gov.uk/coronavirus
Link text: View latest updates
Title: The site and some online forms may be down on Friday 4 September
Content: We're doing routine maintenance on this site. You may experience some intermittent issues. Sorry for any inconvenience.
Title: This website may be unavailable for a short time between 8pm and 10pm on Tuesday 10 November
Content: We're making an important update to our website. We apologise for any inconvenience.
Title: Online forms problems
Content: We're experiencing some technical issues which are affecting many online forms. We're currently working to fix this.
Title: Online forms maintenance 7 January 2020
Content: Due to essential maintenance some online forms will not be available for a short time. Sorry for any inconvenience. See which online forms are affected
Title: Our household waste and recycling centre booking form is down for essential maintenance
Content: We expect it to be available again later today, Thursday 10 June.
Title: Some online forms will not be available on Thursday 25 March
Content: Due to planned maintenance, some online forms will be unavailable from 6am Thursday 25 March 2021. We apologise for any inconvenience this may cause.
Link URL: https://www.medway.gov.uk/info/200138/your_council/1132/online_forms_maintenance_25_march_2021
Link text: Find out which forms are affected
Title: We’re expecting an unusually high number of visitors to Medway.gov.uk today
Content: You may be placed in a queue. We’re sorry for any inconvenience this may cause.
Scheduled maintenance
Title: Some phone and web payment systems will be unavailable from 7am on 10 December
Content: We expect payments to be available again later on Thursday 10 December.
Link URL: https://www.medway.gov.uk/info/200146/about-the-website/1036/some-phone-and-web-payment-systems-will-be-unavailable-from-7am-10-december
Link text: Find out more
SagePay down – not scheduled, we expect it to be fixed soon
Title: Card payment issue
Content: We're experiencing technical difficulties taking card payments online today, Thursday 17 June. The issue should be resolved soon.
Title: Phone line problems
Content: We’re upgrading our phone lines today, Wednesday 26 May. This may cause delays in answering calls. Apologies if you’re having difficulties getting through. You may find what you need here.
Link URL: https://www.medway.gov.uk/contact
Link text: Other ways to contact us
Title: Disruption due to severe weather today (Sunday)
Content: Due to dangerous weather conditions today (Sunday 9 February 2020) some of our sites and buildings may be temporarily closed. Check our Facebook and Twitter pages for the latest information.
Link URL: https://www.medway.gov.uk/info/200138/your_council/541/social_media/2
Link text: Get the latest information