Changes that affect reductions
If your details or circumstances change you must tell us within 21 days to make sure you’re paying the right amount of Council Tax.
Please tell us if:
- you change your name
- you change address
- your circumstances change and you’re now eligible for a reduction
- your circumstances change and you’re no longer eligible for a reduction.
If you do not tell us and are no longer entitled to a reduction or exemption you could be fined £70.
Changes that might make you eligible for a reduction or exemption
You may be eligible for a reduction or exemption in the following circumstances:
- if someone moves out and you now live alone you can claim a single person discount
- if someone in your house dies and you now live alone you can claim a single person discount
- if your property is empty because you’re permanently in care, hospital or you’re away caring for someone you may
be able to claim an exemption - if you’re a student or young person you may be able to claim a student discount or student exemption.
If you’re no longer eligible for a reduction
Certain changes to your circumstances could affect your right to a reduction or exemption.
You may no longer by eligible for a reduction if:
- someone comes to stay with you
- your property is no longer empty
- a previously unfurnished property is furnished
- a previously uninhabitable property is now habitable.
Update us if someone comes to stay with you or if a reduction or exemption you claim is no longer needed by emailing us on ctax@medway.gov.uk.
Quote your payment reference number (as shown on your Council Tax bill) in the subject of your email. This will help us to deal with your enquiry.