If your details change you must tell us within 21 days to make sure you’re paying the right amount. If you don’t and are no longer entitled to a discount or exemption you could be fined £70.
Please tell us:
- if you change your name
- if you change address
- if your circumstances change and you’re now eligible for a reduction
- if your circumstances change and you’re no longer eligible for a reduction
If you change your name
If your name changes for example after marriage or divorce, please tell us so we can update your details.
You can let us know by emailing firstname.lastname@example.org
If you change address
If you’re changing address we need to know so we can close your old account and set up a new account with the updated address.