You can apply for a Council Tax reduction if any of the following applies to you or someone you live with.

We can reduce the amount of council tax where we feel it is appropriate and will treat all applications on an individual basis. We will only award relief in exceptional circumstances and for a limited period of time.

You can claim discretionary relief even if you are already receiving Council Tax reduction but you must provide evidence of financial hardship or exceptional circumstances.

Apply by emailing ctax@medway.gov.uk

If someone in your property goes to prison or is detained in hospital and you are now the only person living in the property you can claim a discount. If the property is now empty you may be able to claim an exemption.

This includes people who are in prison, detained or in custody under the armed forces regulations or detained under the Immigration of Mental Health Acts.

You can’t claim a discount if the person is in prison for non-payment of the council tax or a fine.

Apply for a person in detention discount

If someone living in your home is a member of certain international headquarters and defence organisations or a dependant of that person you can claim a discount if you are the only other resident. If there are no other residents, the property will be exempt.

The person must not be a British citizen, a British Dependent Territories citizen, a British National (Overseas) or a British Overseas citizen, a British protected person or a permanent resident in the UK.

Apply by emailing ctax@medway.gov.uk

If someone living in your home is a member of a visiting force or a dependent of that person, you can claim a discount if you are the only other resident.

If the member of a visiting force is liable for the Council Tax the property will be exempt.

Apply by emailing ctax@medway.gov.uk

If someone in your home has diplomatic privilege and you’re the only other resident, you can claim a discount. If the diplomat is liable for the Council Tax, the property will be exempt.

You can't apply for a discount if the person liable for paying the council tax bill is a:

  • British citizen
  • British Dependent Territories citizen
  • British National citizen (overseas)
  • British Overseas citizen

We'll ask the Foreign and Commonwealth Office to verify diplomatic privilege or immunity.

Apply by emailing ctax@medway.gov.uk

If the person who is liable for paying the council tax bill is a trustee in bankruptcy then you may be exempt from council tax. To qualify the property must be owned or rented by a person who has now been made bankrupt.

Apply for an unoccupied property exemption

Property is charity owned If a property is owned by a registered charity it could be exempt from council tax.

To qualify the property must have been unoccupied for less than six months and must have last been occupied to achieve the aims of the charity.

Apply for an unoccupied property exemption

An occupied annexe can be exempt from council tax as long as:

  • the annexe forms part of another property
  • it is occupied by a relative of those occupying the other property
  • the person is at least 65 years or severely mentally impaired or substantially and permanently disabled.

Apply for an occupied property exemption