Housing Services Online account

A Housing Services Online account gives you a simple way to manage your housing tenancies in one place.

By setting up an account you can:

  • pay housing rent
  • keep track of your housing balances
  • view rent statements
  • see upcoming rent payments.

Find out how to register for a Housing Services Online account - this should take around 5 minutes.

Log in to your Housing Services Online account

Make a quick payment online

You can make a rent payment online quickly without registering or logging in.

To pay online without logging in, you will need:

  • your tenancy reference, invoice or serial number
  • your rent amount.

Make a quick payment online

We cannot accept online payments by American Express, Electron or Maestro International cards.

If you need to pay by Electron or Maestro International cards you can pay by phoning 01634 333 344, Monday to Thursday from 9.30am to 5pm and Friday from 9.30am to 4.45pm.

Set up a Direct Debit

You can also pay your rent quickly and easily by Direct Debit.

You can set up a Direct Debit by phoning 01634 333 344. 

You will need to have your bank or building society account details.

Other ways to pay

You can pay your council rent in a way that suits you, visit our payment methods page to find more ways to pay.

Help paying your rent

If you need help paying your rent you may be eligible for a discount.

Find out if you could get help with your rent

Universal Credit

If you currently claim Housing Benefit, check how Universal Credit may affect you.

Rent arrears and debts

If you are struggling with debt or your finances, do not ignore it. You can get help and advice by calling freephone 01634 333 344.