A Housing Services Online account is a simple way to manage your housing tenancies in one place.
With an account, you can:
- pay housing rent
- keep track of balances
- view statements
- see recent and upcoming payments.
Register for an account
You'll need:
- the postcode for the tenancy you want to register
- the full tenancy reference number – you can find this on any letter from the Medway Housing team
- a memorable word - you'll need this every time you log in
- a valid email address.
Only the named tenant or joint tenant can register for this service.
Once you've filled in your email address and chosen a password, we'll send an email confirmation so you can complete your registration.
Register for a Housing Services Online account
Get help registering
If you need help registering for an account, then contact Medway Housing team on 01634 333 344 or email housingincometeam@medway.gov.uk.
Log into your account
To log into your account, you'll need your:
- email address
- password
- memorable answer.