The quickest and easiest ways of paying your rent is by direct debit or online.
Pay by direct debit
To set up a direct debit, you will need:
- the postcode of the property
- your rent account reference number
- your bank or building society account number
To pay online, you will need:
- your reference, invoice or serial number
- your rent amount
View all accepted payment methods and keep track of your payments with our rent payments calendar.
We can’t accept online payments by American Express, Electron or Maestro International cards. If you need to pay by Electron or Maestro International cards you can pay by phoning 01634 333 344, Monday to Thursday from 8:30am to 5:15pm and Friday from 8:30am to 4:45pm.
Help paying your rent
If you need help paying your rent you may be eligible for a discount.
If you currently claim housing benefit, this will be changing to Universal Credit from May 2018.
Rent arrears and debts
If you are struggling with debt or your finances, do not ignore it. You can get help and advice by calling freephone 0800 408 8080.