A Medway Rents Online account is a simple way to manage your housing tenancies in one place.

With an account, you can:

  • pay housing rent
  • keep track of balances
  • view statements
  • see recent payments

Registering for an account online takes about five minutes.

After you register, we will confirm your email address and send you a letter with your user ID and details on how to finish setting up the account.

Before you register

You'll need:

  • the postcode for the tenancy you want to register
  • the full tenancy reference number – you can find this on any letter from the Medway housing team
  • a valid email address

Only the named tenant or joint tenant can register for this service.

Register for an account

Already have an account? Log in

Get help registering

If you need help registering for an account, then contact Medway Housing team on 01634 333 344 or email hrahousingofficers@medway.gov.uk.

Before you can use your account

We need to:

  1. Confirm your email address
  2. Send you a letter with your user ID – this will be sent within 10 working days of you registering
  3. Ask you to confirm your account details online and choose a password

Once everything is confirmed, you'll be able to start using your account.