We have dedicated housing officers who manage specific areas in Medway. Your housing officer will be the first person to contact about all housing issues, except repairs.
Roles of housing officers include:
- signing up new tenants
- helping if tenants have a problem paying their rent
- attending estate inspections and identifying any environmental improvements
- dealing with anti-social behaviour issues and supporting victims
- looking into breaches of tenancy agreements
- developing resident associations
- dealing with housing management issues such as assignments and mutual exchanges.
Find and contact a housing officer
You can contact a housing officer on Monday to Thursday from 9.30am to 5pm, and Fridays from 9.30am to 4.45pm, excluding bank holidays.
Contact your housing officer by:
- phoning 01634 333 344
- emailing your housing officer (Tenancy) at housingtenancyteam@medway.gov.uk
- emailing your housing officer (Income) at housingincometeam@medway.gov.uk.
Housing officers in Medway
Patch One - Rainham North/Rainham South
Housing Officer: Agnes Gehrke (Tenancy)
Housing Officer: Toun Ajayi (Income)
Patch One: Banky Fields, Brown Street, Burnham Walk, Chichester Close, Gloucester Close, Holding Street, Pearman Close, Quinnell Street, Regency Close, Russells Avenue, Scott Avenue, Skene Close, Solomon Road, St Edmunds Way, Station Road, Suffolk Court, Taswell Road, Wakeley Road, Walsingham Close, Winchester Way, Wollaston Close.
Patch Two - Twydall 1
Housing Officer: Sarah Thompson (Tenancy)
Housing Officer: Toun Ajayi (Income)
Patch Two: Allington Road, Appledore Road, Ash Close, Aylesford Crescent, Bearsted Close, Bedford Avenue, Beechings Way, Begonia Avenue, Benenden Manor, Bishopsbourne Green, Blean Road, Bloors Lane, Bodiam Close, Bonnington Green, Boughton Close, Brabourne Avenue, Broadway, Charing Road, Chilham Road, Cranbrook Close, Crundale Road, Danson Way, Denbigh Avenue, Denton Green, Detling Close, Doddington Road, Dorset Square, Eastcourt Green/Lane, Eastling Close, Elham Close, Elizabeth Court, Elmfield, Featherby Road, Fordwich Green, Goudhurst Road, Harbledown Manor, Hawkhurst Road, Hawthorne Avenue, Herne Road, Hollingbourne Road, Kennington Close, Kingsnorth Road, Lamberhurst Green, Leeds Square, Lenham Way, Littlebourne Avenue, Lower Twydall Lane, Lyminge Close, Lynsted Road, Mereworth Close, Milsted Road, Minster Road, Newnham Close, Northbourne Road, Patrixbourne Avenue, Petham Green, Pluckley Close, Priory Court, Pump Lane, Rolvenden Avenue, Romany Road / Romany Court, Ruckinge Way, Sandhurst Close, Sellinge Green, Selstead Close, Staplehurst Road, Sturry Way, Thornham Road, Twydall Green, Waltham Road, Westerham Close, Wingham Close, Woodchurch Crescent, Woodchurch House.
Patch Three - Rainham Central/River
Housing Officer: Agnes Gehrke (Tenancy)
Housing Officer: Julie Fulgence (Income)
Patch Three: Barfleur Manor, Bendon Way, Camperdown Manor, Charlecote Court, Cheriton Road, Clopton Court, Crabtree Road, Derwent Way, Esmonde House, Flaxmans Court, Graham Close, Hathaway Court, Henley Close, High St Brompton, High Street Rainham, Leitch Row, Lendrim Close, Longford Court, Manor House, Manor Street, Marlborough House, Mccudden Row, Oldfield Close, Perie Row, Salisbury Avenue, Temeraire Manor, The Mailyns, Victory Manor, Welcombe Court, Westcourt Street, Wilmecote Court, Wood Street.
Patch Four - Twydall 2
Housing Officer: Sarah Thompson (Tenancy)
Housing Officer: Toun Ajayi (Income)
Patch Four: Beatty Avenue, Centenary Gardens, Cornwallis Avenue, Greenview Walk.
Patch Five - Gillingham North
Housing Officer: Peter Mountain (Tenancy)
Housing Officer: Julie Fulgence (Income)
Patch Five: Austell Manor, Baron Close, Bluebell Close, Brennan House, Bridge Road, Buttermere Close, Camborne Manor, Christmas Street, Church Street, Cornwall Road, Davenport Avenue, Devonshire Road, Firethorn Close, Forge Lane, Fox Street, Gillingham Green, Grange Road, Hazlemere Drive, Holly Close, Ingram Court, James Street, Knight Avenue, Leet Close, Macdonald Road, Mountevans House, Medway Road, Milburn Road, Padstow Manor, Parr Avenue, Penryn Manor, Pier Road, Redruth Manor, Richmond Road, Saunders Street, St Albans Close, Strover Street, Tangmere Close, Thirlmere Close, Tintagel Manor, Victoria Street, Wharf Road, Woodlands Road.
Patch Six - Gillingham South/Watling
Housing Officer: Peter Mountain (Tenancy)
Housing Officer: Julie Fulgence (Income)
Patch Six: Albert Manor, Andrew Manor, Canterbury Street, Charlton Manor, Fourth Avenue, Haig Avenue, Harold Avenue, Livingstone Road, Park Manor, School Avenue, Shakespeare Road, Sturdee Avenue, Third Avenue, Toronto Road, Upper Britton Ple, Vidal Manor, Windmill Manor, Windsor Road, St Marks House, Cuxton Caravan Site, General Fund Properties.