A Housing Services Online account is a simple way to manage your housing tenancies in one place.

With an account, you can:

  • pay housing rent
  • keep track of balances
  • view statements
  • see recent payments.

Registering for an account online takes about 5 minutes.

Before you register

You'll need:

  • the postcode for the tenancy you want to register
  • the full tenancy reference number – you can find this on any letter from the Medway Housing team
  • a memorable word - you'll need this every time you log on
  • a valid email address.

Only the named tenant or joint tenant can register for this service.

Once you've filled in your email address and chosen a password, we'll send an email confirmation so you can complete your registration.

Register for an account

Get help registering

If you need help registering for an account, then contact Medway Housing team on 01634 333 344 or email housingincometeam@medway.gov.uk.