You can now sign up to see your Council Tax account online with the My Council Tax Online account.

Your feedback will help to improve this new service

Please leave us feedback about the new 'My Council Tax Online' account by clicking 'Leave feedback about this page' at the bottom of this page.

About the My Council Tax Online account

Using the online account, you can:

  • check your up-to-date Council Tax account information
  • go paperless by signing up for e-billing 
  • view, download and print bills.

Find out how to pay your Council Tax.

Sign up for a My Council Tax Online account

To sign up for a My Council Tax Online account, you must first have a Medway Council Tax account. Find out how to register for Council Tax.

To sign up, you’ll need to enter the name of the person the Council Tax bill or recovery notice is addressed to and the payment reference number (also known as Council Tax account number). Find these details on your Council Tax bill.

Sign up for a My Council Tax Online account

Sign into your My Council Tax Online account

If you already have a My Council Tax Online account, sign in:

Sign into your My Council Tax Online account

Texts and emails about My Council Tax Online

We may send you a text or email message about My Council Tax Online to invite you to sign up or make you aware of updates to the service.

The messages will be from 'MedwayC' or 'Medway Council'.

Your mobile number or email address will not be shared with any third party.

If you're worried that the message you've received is not genuine, you can contact us using this form. Choose 'I need advice about my online Council Tax account' and we will look into this for you.

How to register for Council Tax

You'll need to register for Council Tax if you’ve moved to an area or you’re liable to pay Council Tax for the first time.

If you've received a Council Tax bill, you are already registered for Council Tax.

If you have not been sent a Council Tax bill

If you’ve moved home and have not had a new bill sent to your new address, you can update your address online and we’ll send you a bill.

If you have not moved, or you’ve updated your address and still have not received your bill you can request a new bill by emailing ctax@medway.gov.uk.

Quote your current address in the subject line of your email. This will help us to deal with your enquiry more efficiently.