Quality assurance and safeguarding

The service is responsible for ensuring that children receive a safe and good quality service for those subject to child protection plans and children in care. We also have a responsibility for the quality and audit of social work practice as a critical friend to assist with improvements in practice and service delivery. Additionally, the Local Authority Designated Officer (LADO) team oversee and co-ordinate the management of allegations made against professionals who work with children.

Independent Reviewing Officer and Child Protection Chairs are a team of 12 and a manager. The manager is responsible for chairing child protection conferences and looked after child reviews to ensure that children and families / carers are receiving a good quality service that appropriately meets their needs.

LADO is a small team consisting of two LADOs and a Senior LADO. They're responsible for all allegation management, offering advice and guidance to all Medway organisations that provide a service to children.

The Quality Assurance Team is a small team of two auditors and a manager providing the monitoring of practice and performance of children’s services via audit and identifying areas of good practice and areas of development and learning.

View the quality assurance and safeguarding service organisational chart