We have developed a Local Offer for care leavers to help you find the services and support we offer. These services can help you manage the journey into early adulthood and independent living.
Our leaving care team will help you get housing, education, training, work experience and health services. We'll also provide advice and encouragement to help you make the most of your journey through the care system.
Read more about the Local Offer for care leavers.
Find out how to make the move to living independently as smooth as possible.
Get advice on how to look after your physical and emotional health.
Find out how we can support you to have healthy relationships.
Get support and advice to make it easier to get into work, education or training.
Get help to manage your money and daily living costs.
Find out what your rights are about your records as a care leaver and having your say.
Find out how we can support you with your identity and participation in society.
Find out about mentoring services that can offer you extra support when you leave care.
The Care Leavers Hub
The Care Leavers Hub is based at the Elaine Centre in Strood. You can:
- meet your personal advisor there or speak to any other personal advisor if they are off work
- use the washing machine, shower or kitchen. You'll need to check beforehand that nobody else is using them.
- visit if you just need somewhere to go for a while. There is a sofa and pool table.
You should have your personal advisor's contact details and know who you can contact when they are off.
If your personal advisor is not available and you need support, you can contact the duty team:
- Email: email@example.com
- Phone: 01634 335 681, Monday to Friday 9am to 5pm
- Out-of-hours phone: 03000 419 191.
Make a complaint
If you are unhappy with something from the 16+ Service please speak to your personal advisor or their manager.
If you are not happy with the response you can make an official complaint.
If you need help to make a complaint you can contact the Young Lives Foundation on 01622 683 815.