info Coronavirus (COVID-19) updates

Some of our libraries and hubs are re-opening

We will be re-opening some of our community hubs in July. This will be a reduced service. 

Re-opening Monday 6 July:

  • Chatham - Monday to Saturday: 10am to 12.30pm and 1.30pm to 4pm
  • Gillingham - Monday to Saturday: 10am to 12.30pm and 1.30pm to 4pm
  • Rochester - Monday to Saturday: 10am to 12.30pm and 1.30pm to 4pm
  • Strood - Monday to Saturday: 10am to 12.30pm and 1.30pm to 4pm
  • Twydall - Monday to Saturday (closed Wednesday afternoon): 10am to 12.30pm and 1.30pm to 4.30pm

Re-opening Tuesday 7 July:

  • Wigmore - Tuesday to Saturday: 10.30am to 12.30pm and 1.30pm to 4pm

Reduced services

From 6 July to 12 July you'll be able to:

  • return books
  • collect reusable recycling bags

You can return books into boxes at the front door. The books will then go into quarantine for 72 hours. They will remain on your account during this time but you won't be fined.

Our staff will sit behind perspex screens mounted on tables. They will use sanitiser gel and wipes before and after handling equipment, furniture and books.

From Monday 13 July, we'll be launching a new click and collect service. This means you'll be able to reserve books online for collection at the re-opened community hubs.

Other hub and library services will gradually re-open when it is safe to do so.

The family and adults activity sessions will remain cancelled until further notice.

You can buy daily parking visitor vouchers by phone: 01634 332 266

When you visit our buildings, our staff may ask for your name, email, phone number and postcode. This is for test and trace 

Please follow social distancing guidance.

Remaining closed

The following libraries will remain closed until further notice:

  • Cuxton
  • Grain
  • Hempstead
  • Hoo
  • Lordswood
  • Luton
  • Rainham
  • Walderslade Hook Meadow
  • Walderslade
  • Mobile library

Loans, renewals and membership

Until further notice:

  • all loans and renewals will be issued for 8 weeks
  • you can renew loans up to 15 times
  • any overdue charges and fines will be waived
  • the system for borrowing books from partner libraries has been suspended
  • library cards due to expire will automatically be renewed for another year

Online library services

You can use our 24 hour online services to:

Events and exhibitions

Events and group activities held at our libraries and archives centre are cancelled until the end of June.

This includes the drop in exhibitions for the Hoo Peninsula consultation.

We are running virtual book clubs during this time.

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