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Advice if you can't pay your council tax

Make sure you have received any reductions that you are entitled to that could help reduce the amount of council tax that you have to pay.

If you are struggling to pay your council tax, contact us straight away. Don’t let the problem get worse.

We may be able to offer you an alternative repayment scheme.

Email ctax@medway.gov.uk or phone 01634 332222.

We are open Monday to Friday 8am to 8pm and Saturday 9am to 1pm.

If you can’t afford to pay the amount requested, find further advice on Debt advice page.