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Photo of the River Medway from the air

Fire kills logoLatest News

The 2014 Fire Kills Campaign

Please take time to view an innovative interactive video from DCLG. 

You will be able to enjoy the short 50-second video, and be invited to respond to a handful of questions that appear during the film.

All answers given remain confidential and anonymous.

Local Offers 2014/15

Medway Council Housing services Local Offers for 2014/15 are now available online. For more information or to make a comment please visit our Resident and Leaseholder involvement page.

housing matters

Our Spring edition of Housing Matters is out now.

This edition includes features on Local Offers for 2014-2015, updates for your area and tackling tenancy fraud

View previous edtions of Housing Matters.

'Residents Go Greener'

Do you as a resident want to help your community in working towards a greener environment by sharing experiences with other residents and volunteers from other European countries?

The 'Resident Go Greener' event is being held in Rochester on 16th May 2014, for more information visit the event website.  

2014 Estate Inspections

We have recently released our estate inspections timetable for 2014. If you would like more information on estate inspections then visit the estate services page or contact your housing officer.

Adult learning for residents

Housing Services are committed to assisting residents in improving their financial circumstances, and securing a job may be a way of achieving this. As a result, we are working alongside Medway Adult and Community Learning Services (MACLS) to provide free training for residents who meet the right criteria. This includes, but is not limited to, those in receipt of housing benefit and currently seeking employment. To view an up-to-date list of the courses available, access the MACLS web page or for more information please contact 01634 338400.

Report issues using the Love Medway mobile application

In addition to the current way of reporting issues, Housing Services have worked on the Love Medway mobile app, so that it will allow Council tenants to report issues such as anti-social behaviour and fly tipping on estates. You can download the Love Medway app from your local app store and you can also access the service via the website.

Free e-learning courses for Medway residents

Medway Council has introduced an innovative new training package on a variety of subjects, from basic home maintenance to preparing for interviews.

Produced in conjunction with Housing e-Academy, these mini-courses are a brilliant opportunity for you to enhance your skills in different areas. If we receive positive feedback, more courses will be designed and added in the future.

The Housing e-Academy e-learning course offers 18 different modules encompassing energy saving tips, advice on feeding a family on a budget, guidance on how to enhance your internet and computer skills, and much more!

In addition, this free training is a great way to bolster your CV if you're looking to switch careers, or if you're hoping to get back into work after a period of unemployment.

It's as easy as 1, 2, 3...

To start making the most of this fantastic opportunity, you need to do three things:

Visit https://housingea.vc-tms.co.uk/selfregistration.aspx  

Register your details, ensuring you select Medway Council as your housing provider from the drop-down list. Select your modules, and start learning!

Annual report to tenants and leaseholders 2013  Annual Report to Tennats and Leaseholders

The Annual report to tenants and leaseholders 2013 is now available.

Read about:

  • Our services
  • You said, we did
  • Local offers - and how we respond to them
  • How we are performing
  • How we involve our customers

View old editions of the annual report.

To use the above pdf and others like it you will need Adobe Acrobat Reader. If you do not have it on your computer, please use our advice page.

Homelessness Prevention Strategy Consultation

The Draft Homelessness Prevention Strategy 2014-16 sets out how Medway Council, in partnership with stakeholders, will tackle and prevent homelessness. 

To view the draft strategy and action plan please visit The Homelessness Prevention Strategy page and follow the contact details for Housing Strategy & Development team to have you say.

Housing in Medway

Council tenants - leaseholder or a landlord - living in private or social housing

Private housing

Private housing - Private landlords - Private tenants - Home ownership

Social housing

Housing Strategy - Affordable housing - Apply for housingKent Homechoice - Disabled adaptations - Supported Housing

Council housing

Council housing - Housing management - Council tenants - Paying rent and rent arrears - Repairs - Estate Services - Garages - Anti-social behaviour - Homes for Independent Living - Leaseholders - Resident and leaseholder involvement - Capital works

Housing Solutions

Housing Solutions - Homelessness - Housing options - Temporary accommodation - Domestic abuse - Rough sleepers - Refuges - Medway homelessness forum.

Key information

Housing policies and strategies -  Housing Services advice leafletsMaking a complaint, compliment or suggestion - Housing advice - Visiting Housing Services in person - Housing performance - Housing benefits


Contact Housing Services

Phone: 01634 306000

Email: housing@medway.gov.uk

In writing: Housing Services, Medway Council, Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR