We want you to be able to request a service and find information in the most efficient, convenient ways.

By using our online forms, your request will go straight to the right department. Our online forms are available 24 hours a day, 7 days a week.

Contact a service

You can find other ways to contact our services below. Or try our homepage.

Report a concern about an adult

How to get adult social care

Care options for older people

Email: ss.accessandinfo@medway.gov.uk (social services enquiries only)

Phone: 01634 334 466

Text Relay: 18001 01634 334 466

Telephone lines open Monday to Friday, 8.30am to 6pm

Enrol on a course online

Email: enquiries@medway.gov.uk (adult education enquiries only)

Phone: 01634 338 400

Telephone lines open Monday to Friday, 9am to 6pm

Write to or visit: Rochester Community Hub, Eastgate, Rochester, ME1 1EW

Search the collection

Browse historical places in Medway

Visit Rochester Art Gallery

Visit: 32 Bryant Road, Strood, ME2 3EP

Opening hours: Monday, Tuesday, Thursday, Friday: 9am to 5pm

Saturday: 9am to 4pm

Wednesday and Sunday: Closed

Phone: 01634 332 714

You need to book an appointment with the Medway Register Office.

Register a birth

Register a death

Give notice

Address: Medway Register Office, Northgate, Rochester, ME1 1LS Phone: 01634 338 998

Blue Badge

Apply or renew a Blue Badge

What happens after you apply

Report misuse

Email: blue.badges@medway.gov.uk

Phone: 01634 333 333 (telephone lines open Monday to Friday, 9am to 6pm)

Write to: The Blue Badge Team, Level 2, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR

Disabled parking bay applications

Request a disabled parking bay online

You can also apply for a disabled parking bay by calling 01634 333 333.

Children and family hubs in Medway

Concerned about a child

Get help paying for childcare

Email: familyinfo@medway.gov.uk

Phone: 01634 332 195

Telephone lines open Monday to Friday 8.30am to 5pm

Minicom: 01634 333 111

Write to: Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR

Concerned about a child

Choosing childcare

Early help in Medway

Email: ss.accessandinfo@medway.gov.uk

Phone: 01634 334 466 (social services enquiries only)

Text Relay: 18001 01634 334466

Telephone lines open Monday to Friday, 8.30am to 6pm

Report a problem online

Stray dogs

Report a problem with dogs

Phone: 01634 333 333

Telephone lines open Monday to Friday, 9am to 6pm

Write to: Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR

Pay your council rent

Apply for social housing

Private Rented Scheme (PRS)

Email: housing@medway.gov.uk

For housing and homelessness advice and information you can contact Kingsley House

Find a library

Library fees and charges

Phone: 01634 337 799

Telephone lines open Monday to Friday from 9am to 6pm.

Phone: 01634 337 107

Email: licensing@gravesham.gov.uk

Pay a parking fine

Report illegal parking

Apply for a dropped kerb

Email: parkingenquiries@medway.gov.uk

permits@medway.gov.uk

Phone: 01634 332 266

Phone lines are open from 9am to 5pm Monday to Thursday and 9am to 4.45pm on Friday.

Write to: Parking Services, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR

Search for a planning application

For planning application queries, current and historic: Email: planning.representations@medway.gov.uk

Phone: 01634 331 700

For Local Plan and planning policy enquiries: Email: planning.policy@medway.gov.uk

Phone: 01634 331 629

For local land charge enquiries:

Find out about local land charges

Email: landcharges@medway.gov.uk

Phone: 01634 332 733

Telephone lines open Monday to Friday from 9am to 4.45pm

Only journalists should contact the press office.

Email: pressoffice@medway.gov.uk

Phone: 01634 332 736

For out of office hours, urgent media enquiries only: 07740 590 009

Report a road problem online

Bus timetables

Request road or pavement cleaning

Phone: 01634 333 333

Telephone lines open Monday to Friday from 9am to 6pm.

Apply for a school place online

Apply to move school

Email: admissions@medway.gov.uk

Phone: 01634 333 333

Telephone lines open Monday to Friday, 9am to 6pm.

Write to: School services, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR

Apply for free school meals

Email: freeschoolmeals@medway.gov.uk

Phone: 01634 333 333

Telephone lines open Monday to Friday, 9am to 6pm.

Write to: School services, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR

Apply for free school transport

Special Educational Needs travel

Medway Youth Pass

Email: schooltransport@medway.gov.uk

Phone: 01634 333 333

Telephone lines open Monday to Friday, 9am to 6pm.

Write to: School services, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR

Report a missed bin collection

What goes in my rubbish bins or bag

Phone: 01634 333 333

Telephone lines open Monday to Friday from 9am to 6pm.

Write to: Waste services, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR

General enquires

Phone: 01634 333 333

Monday to Friday from 9am to 6pm.

Our online services are available at any time.

Write to: Gun Wharf, Dock Road, Chatham, ME4 4TR

You can also visit us in person if you have an appointment.